05 January, 2023 Credit unions, banks and other financial institutions rely on technology to serve their customers efficiently and effectively. Over the past decade, shifting needs and growing expectations of modern consumers have driven the development of new technologies, software, and applications that change the delivery of banking services. These new technologies necessitate a properly architected foundation and increased focus on security and compliance. The ever-tightening labor market makes it difficult to find and retain top information technology (IT) talent. Meanwhile, financial institutions are adopting increasingly intricate business processes and systems. As a result, internal teams struggle to respond to...

02 January, 2023 ICG’s Foundation Approach is core to our success and our customers.  That foundation is not only based on experience & skill, but based on open and honest communication.  Below are 7 key items that make ICG a leader in Manufacturing Technology and Performance!   1. Transparency is TrustICG is always transparent with our customers, ensuring we earn their trust. We believe our customers want and need to hear the truth about the status of  IT Systems, ERP Software, or processes. We celebrate our successes and we own up to setbacks and mistakes and learn from them. ICG...

13 December, 2022 As 2022 comes to a close, it’s time to ensure your company is ready to start 2023 fresh. Clicking on the links below will take you to best practices for specific topics: IT Department Fourth Shift ERP VISUAL ERP  Year-End Best Practices:. IT DepartmentIT Department Year-End Best Practices note: for each area a full system backup should be completed and verified prior to starting any process. Follow proper change management processes to ensure all departments agree with any changes or resets. Review all contracts for IT services including ISP, Telecom, SAAS subscriptions (Office 365, business apps) for...

20 November, 2022 ICG is fully invested in the success of our Fourth Shift customers.  Fourth Shift has been used by manufacturing companies for decades. And ICG’s team has been key to the development and success of Fourth Shift over the last two decades. We have helped refine and extend the software and with ICG’s skillsets and companion products we continue to keep it relevant. If Fourth Shift still meets the needs of your business, let’s keep on making it better by gaining efficiencies, and delivering unique solutions and integrations, thus ensuring that Fourth Shift continues to grow with your...

07 November, 2022 ICG recently announced our new partnership with Acumatica – The Cloud ERP.Over the course of a year, our leadership team spent time evaluating various ERP software platforms. This was to determine our next step, but more importantly, our customers’ next step. We wanted to be absolutely confident in the recommendation for our base. We know first-hand that ERP selection and implementation is a major decision. And it is a major investment of both time and money for our customers. For many of our customers, their legacy ERP continues to serve their needs quite well.And for those customers,...