22 June, 2022 Many companies, including large ones, have small IT departments. These are extremely lean teams; some may be only staffed by one person.  These folks are looking for ways to streamline their work so they can focus on critical IT functions. All too often, they are putting out fires. IT resourcing may be overlooked and undervalued for many reasons. At ICG, we ensure effective resourcing of IT departments, regardless of size. This means the right software, products, training, and outsourced services if necessary. We offer expert and unbiased guidance designed to ensure the success of your business operations....

28 June, 2022 ICG welcomes Paula DeLuca as the Director of Project Management. In this capacity, Paula will ensure the accuracy of all client projects. Paula has an extensive background in manufacturing technology. She received her master’s in Business Management and has spent the past 30 years working in manufacturing. She’s worked across a diversity of industries, including Medical Device, Aerospace, Security & Defense, Automotive, and Electronics. Her broad skillset includes expertise in materials, inventory, planning & scheduling, logistics, supply chain, customer service & support management. And, expertise in lean manufacturing, Kanban, Toyota Daily Kata, ERP/MRP Implementation, ISO9001, and AS9100....

13 June, 2022 Thin Client Computing / VDI – The perfect fit for in-house, mobile, and remote workforces!ICG has delivered trusted IT solutions to customers across a variety of industries for nearly two decades. With virtual desktops and apps, we help IT leaders securely deliver data and applications. In addition to Thin Client Computing / Virtual Desktop Infrastructure (VDI), our IT Service offerings include: Data Center & IT InfrastructureIT Professional ServicesIT Managed ServicesCloud Infrastructure. ICG leads the Southeast in delivering virtual infrastructure. We help IT departments reduce cost and simplify their technology environment. We proudly offer and support the following...

25 May, 2022 HarmonyB2B is a Content Management System (CMS), backed by CruxDB, which securely web-enables data from the ERP. HarmonyB2B and CruxDB natively integrate, eliminating additional plug-ins or programs. You can create a customer-facing website with eCommerce capabilities, a portal for dealers/distributors/ customers portal, and more! Your ERP is the foundation and source of truth that pushes out info to a variety of platforms. If your company uses Business Intelligence (BI) software or non-native order entry software, both are fed data from your ERP. From there, your ERP can seamlessly integrate with CruxDB, enabling CRM/outside sales capabilities and digital...

18 May, 2022 Our most recent webinar focused on modernizing Fourth Shift order entry capabilities via Sales Manager. You can view the full recording by visiting ICG’s Presentations page. Or, we’ve recapped the webinar here: Order entry is the foundation for customer service and eCommerce. However, Fourth Shift’s Sales and Ordering Processing Module (SOPM) has not been updated in over 10 years. Limitations include:Separate application with no planned updatesOutdated design and UIRules-based pricing is limiting and difficultAll communication and workflow is manualSearch functionality is poorLimited quoting abilityLimited customization ability. In today’s B2B and B2C economy, it’s critical that your ERP...